Protection of personal data and information pursuant to Italian legislative decree no. 196 of june 30, 2003

Italian legislative decree no. 196 of June 30, 2003, namely "Code on the protection of personal information and data", aims at ensuring that treatment of personal information and data be carried out in compliance with fundamental rights and freedoms, as well as people’s dignity, with specific reference to the right to privacy and confidentiality, personal identity and protection of personal data and information.

Pursuant to article 13 of the Law we wish to inform You of the following:

Aims of data collection and treatment

ITWG collects and treats all the Data provided by You only with a view to performing the required tourist service You requested directly, through our Internete web sites, our affiliates or agents.

The Data and information collected are used and kept only for said purposes and in compliance with the principles and the rules laid down under the privacy regulations.

The Data and information provided by You belong to the group of ordinary data and are different from the sensitive data for the treatment of which the lawmaker sets specific conditions.

Ways to collect and treat Data

Data will be treated in such a way as to ensure security and confidentiality. Data and information can be treated through manual, computerized or telematic tools, which are suitable to treat them in compliance with the security rules envisaged by the Law and/or internal rules and regulations.
In particular, Data and information will be treated by comparing and classifying them, as well as by drafting lists.

The provision of Data is not compulsory for visiting our web sites but becomes mandatory when you buy or request a service.
However, failure to provide data in order to fill in the so-called "mandatory parts" makes it impossible to perform the services requested.

The data will be passed on exclusively to the recipients necessary for the completion of the requested services (eg: passed to the reserved hotel).
The data will not be used to send unsolicited mail or e-mail out of the messages directly related to the product(s) or service(s) you have requested.

The following company:
ITWG ESPERIA SpA
C.da Sovarette Sottane, 40/41
87040 - Rose (CS) - Italy
Vat IT02301930786
is responsible for data treatment and can be addressed at privacy@itwg.com to exercise the rights envisaged by article 7 of the Law, which is hereafter fully quoted.

Article 7 of the legislative decree 196/2003 – right of access to personal data and other rights

1. The person concerned has the right to obtain confirmation of the existence of personal data and information regarding him/her – even though not recorded yet – and their disclosure under an intelligible form.

2. The person concerned is entitled to be informed of:
a) the origin of personal data and information;
b) data treatment purposes and ways;
c) the logic followed in the event of data treatment being carried out with electronic tools;
d) the details to identify the owner, the persons in charge and the representative appointed under article 5, paragraph 2;
e) the people or groups of people to whom personal data and information can be disclosed or who may come to know them in their capacity as representative appointed in the State territory or persons in charge.

3. The person concerned has the right to obtain:
a) updating, correction or – where interested in this process – supplementation of data;
b) cancellation, turning into anonymous data or the block of data treated by infringing the law, including data and information which need not be kept in relation to the purposes for which data and information were collected or subsequently treated;
c) a certificate stating that the operations under sub-paragraphs a) and b) - including their content – have been communicated to those to whom data and information were provided or disclosed, except the case when this proves to be impossible or entails the use of such an amount of means which is overtly non commensurate with the right which is protected.

4. The person concerned has to right to wholly or partially refuse:
a) treatment of personal data and information regarding him/her for legitimate reasons, even though they are relevant to the aim of collection;
b) treatment of personal data regarding him/her for the purposes of sending advertising material, direct sale or performance of market studies or commercial communications.

The security of the information you provide to ITWG is important to us. We use encryption software and other security measures to protect the loss, misuse, and alteration of sensitive information under our control.

During the reservation procedure, you are invited to choose a password to be inserted together with your e-mail address in order to access our system and be identified.
Your personal file includes only your personal data (family and first name, address, telephone), which are needed by hotels to keep your reservation and get in touch with you in case of necessity. No other personal information will be required.
Only you, or the one who knows your e-mail address and password, can enter your personal file and access your personal data.

Credit card information (when requested) will be provided to third parties only to provide products and services that you order (eg. sent to the hotel you have reserved).
Your credit card information will not be stored in your personal file, and will not be visible neither to you after the reservation process have been completed.

IP Addresses and "Cookies"

ITWG uses IP addresses (fixed or random numbers assigned to individual computers) to help diagnose problems with our servers, administer our web site, and anonymously track content preferences and traffic patterns. We also use cookies (small text files transferred from our Web site to your hard drive) to recognize repeat users, track usage behavior, and facilitate your access to and use of our site. Cookies do not damage files or allow anyone to access your personally identifiable information – they simply allow us to tailor information and advertisements to make your visits more enjoyable and meaningful (and enable us to provide you with personalized information, if you choose). They also provide information to us about site usage to help us improve and update our site. We may share aggregate (not individual) site usage statistics and demographic information with advertisers and other third parties, but this information will not include any personally identifiable information. Your Browser let you disable "cookies" storing if you wish, and this action does not alter your capacity to use our web site and services.

External links outside our web site

ITWG’s sites include links to other sites, and when you choose to visit those sites, we are not responsible for their privacy policies or how they treat user information. We are not responsible for the actions and policies of these third parties, and you should review the privacy policies of these parties when supplying personally identifiable information to them.

For more details you can also review our Security FAQ